RETURN AND REFUND POLICY
marketplace general return & refund policy
For Buyers
At Xeire Marketplace, we strive to ensure that our buyers have a seamless and satisfying shopping experience. However, as we are a platform for external and affiliate products, we do not directly handle returns or refunds.
When you purchase a product, you will be redirected to the external website where the product is listed, and the return and refund policies of that specific website will apply. Each seller on these external sites may have their own unique return and refund policies, so we highly recommend that you review these policies carefully on the external product page before making your purchase.
In case you encounter any issues with a product, we advise you to reach out to the seller directly on their external site, as they will be best suited to assist you with your concern.
For Sellers
When it comes to purchasing submission slots on Xeire Marketplace, we maintain a generally no-refund policy. Once you have purchased a package of submission slots, that purchase is final and non-refundable.
This policy is in place due to the instantaneous nature of the service—we immediately provide the submission slots upon purchase. Therefore, we urge you to carefully consider your needs and the number of submission slots you require before finalizing your purchase. If you have any questions about this process, please feel free to reach out to our customer service team, who are always ready to assist you.